Academic Technology

Academic Technology (AT) supports and advances effective learning, teaching, scholarship, and community service with technology. 

Academic Technology Services

Learning Technologies

Academic Technology develops, supports, and optimizes the campus suite of online and classroom learning technologies, which include the iLearn learning management system, CourseStream lecture capture, Zoom video conferencing, Labspace virtual software lab, iClickers, ePortfolios, Student Evaluations of Teaching Effectiveness, the DIVA media repository, and others.

Teaching & Learning 

Faculty are invited to explore new teaching strategies and engage with colleagues by participating in a range of instructional design consults and faculty development events in support of all course modalities, including face-to-face, technology-enhanced, hybrid, HyFlex and fully online. SF State’s ePortfolio initiative and CSU sponsored Course Redesign with Technology, Quality Online Learning & Teaching, and Affordable Learning initiatives that promote student success are coordinated within Academic Technology.

Learning Space Design & Installation 

Academic Technology designs, installs, and maintains the audiovisual classroom technologies for more than 300 learning spaces across campus, and manages the campus cablecast system that delivers media to all instructional classrooms. To keep up with an ever-changing technological landscape, Academic Technology is working its way across campus to install and upgrade reliable and user-friendly classroom interfaces and technologies to improve the faculty and student experience.

Media & Classroom Support 

A full-service media & equipment checkout service, this area provides classroom equipment trainings and in-room troubleshooting for faculty teaching across the span of early morning to late evening class schedules. Loaner equipment includes laptops, projectors, speakers, cable connections, document cameras, and lots more. Our classroom database lists the technology in each enhanced classroom and offers tutorials, too.

Videography 

Academic Technology's video production team helps faculty create polished and professional videos and photos for instructional and research purposes. In the studio, faculty can record audio, stage video shoots, or create innovative class presentations using our Learning Glass technology.  Academic Technology supports institutional events such as Commencement and Welcome Days and manages SF State's official YouTube channel, which showcases the high quality media produced by this team. 

Desktop and IT Support 

Faculty and staff in Academic Affairs administrative units, the College of Business, the College of Ethnic Studies, the College of Liberal and Creative Arts, and other select units, receive endpoint management, general IT support, and consultation.

User Support:

  • iLearn Services: Faculty and students have 5 ways to get help: visit LIB 220, call (415) 405-5555, email ilearn@sfsu.edu, chat within every iLearn class, or SMS (510) 5-ILEARN for support with any of our online systems and technologies.
  • Media & Classroom Support: Faculty can come to LIB 85, call (415) 338-1494, or email avhelp@sfsu.edu for classroom and equipment support. Students can also check out media at this location. 
  • Teaching & Learning: Faculty can come to LIB 240, call (415) 405-5550, or email iteach@sfsu.edu for group or one-on-one consultations on course design and teaching strategies. Can't come to campus? Schedule a virtual consult via our easy-to-use Zoom video conferencing system.

Please visit our website to learn how Academic Technology makes support happen